SOLUTIONS
Embedded AI & Industry Agents
Free your workers to do what matters most. Industry-first AI can do the rest.
From end to end of the supply chain, our AI compiles, analyzes, chooses, and acts at the speed and scale of the most advanced tech.
What never gets automated? The partnership. Our expert team works directly with you to shape intelligence that advances your top priorities and your bottom line.
our Agent portfolio
Meet Our Agents
Purpose-built AI agents that empower your teams to focus on what matters most by automating tasks, speeding up workflows, and improving decision accuracy.
more than just agents
End-to-end strategic approach to AI
Sure, our agents are powerful. But MCA Connect gives you staying power too… with
everything you need to start fast, scale quickly, and keep momentum.
Fast Track for AI
Jumpstart AI in just one week
Gain clarity, direction, and a ready-to-execute plan for AI implementation. In as little as one week, you’ll walk away with a strategic AI adoption roadmap tailored to your business, industry, and goals.
What to expect:
Why it’s different:
Data Value Assessment
Unlock AI value from your existing data.
You already have the data—now turn it into actionable insights and measurable AI impact. Our Data Value Assessment (DVA) identifies how your organization is using data today, uncovers gaps, and lays out a phased plan to maximize ROI from AI initiatives. In just a few days, you’ll walk away with a clear roadmap for smarter, AI-driven decision-making.
What to expect:
Why it’s different:
Outcome:
Clients like TOPS Products, Subaru of Indiana, and Heico Companies have used DVA to accelerate AI adoption, uncover untapped opportunities, and make smarter, faster decisions. DVA gives you the Ferrari… and the roadmap to drive it.
AI-powered demand forecasting
Predict demand. Reduce risk. Increase profit.
MCA Connect Demand Genius™ uses advanced AI forecasting to give you a sharper view of what’s coming — so you can stock smarter, reduce waste, and keep customers happy.
What to expect:
Better forecasts mean fewer surprises — and more opportunities to grow.
Unified data and AI-powered industry insights
The AI-ready foundation for manufacturing & distribution.
MCA Connect Inspire Platform® connects your data, processes, and people, giving your AI agents the context they need to perform at their best.
What to expect:
It’s more than infrastructure — it’s the launchpad for your AI-driven transformation.
Managed Services & Support
Your AI, always on and always improving.
AI success isn’t just about the launch — it’s about keeping momentum. With MCA Connect’s Managed Services, you get proactive monitoring, performance tuning, and enhancements to ensure your agents, integrations, and AI workflows continue delivering value.
What to expect:
Think of it as an AI pit crew — always fine-tuning, so your business keeps running at peak performance.
Copilots and agents, work together
MICROSOFT COPILOT
Copilot thinks
(your coach)
Copilot is an interactive assistant designed to support each system user individually. Every user is assigned their own Copilot, enabling personalized assistance and insights through direct chat interactions.
AI-POWERED AGENTS
Agents do
(your teammates)
Agents operate autonomously in the background, enabling seamless task execution without direct user intervention. Each system user can have multiple agents, with one or more assigned to handle specific tasks efficiently.
Recovery Framework
customer success
MCA Connect’s AI impact
Current Lighting enhanced lead management with MCA Connect’s Customer Self-Service Agent, an autonomous agent that scores leads, predicts conversion likelihood, and automatically contacts resellers with tailored product recommendations for relevant projects. Their result: stronger sales metrics and more time for the sales team to focus on personal connections.
Zurn streamlined sales order management with MCA Connect’s Order Status & Pricing Chatbot, allowing users to upload files for AI-assisted validation and quickly check order status, pricing, and product availability. This solution improved efficiency and reduced manual effort for the sales team.
CaptiveAire improved customer experience with MCA Connect’s Customer Self-Service Agent that lets customers securely view account balances, check past-due invoices, and make payments online.
Andis is boosting OTIF performance and minimizing operational disruptions with MCA Connect’s Warehouse Advisor agent to pinpoint risk areas, prompt proactive spot counts, and reduce the need for expensive full inventory counts.
Recovery Framework
The MCA Connect Difference
Why MCA Connect?
Award-Winning
Microsoft Partner
Recovery Framework
AI & Agents faq:
What leaders want to know
Q: What can I do with AI in my supply chain?
A: That’s exactly what our Fast Track for AI offering is designed for. In one on-site workshop, we’ll identify your highest-value use cases, map capabilities, and create a strategic roadmap you can execute on immediately.
Q: Is this just Microsoft Copilot?
A: No — while we build with Microsoft at the core, our agents go beyond Copilot’s interactive capabilities. They act autonomously in the background, making decisions, triggering workflows, and learning over time.
Q: How much time will my team need to invest?
A: Most agents are designed to run with minimal user intervention. Deployment involves a short discovery period, and once live, they work quietly in the background — freeing up your team’s time for higher-value work.
Q: Can we customize agents for our unique processes?
A: Absolutely. Every MCA Connect agent can be tailored to your data, workflows, and KPIs — so they’re not just smart, they’re smart for your business.
Q: How secure is this?
A: We follow Microsoft’s security and compliance frameworks, layering in additional controls for your industry. Your data stays your data — always encrypted and protected.
Q: Will AI replace my team?
A: No. Our agents are designed to augment human expertise, not replace it. They handle the repetitive, rules-based work so your team can focus on strategic, creative, and customer-facing priorities.
Explore and Learn
Insights
Explore our industry resources to learn more about AI & Industry Agents.
Blog: How to Confidently Introduce & Leverage AI Copilots and Agents in Supply Chain
AI Maturity Assessment: Get Tailored Insights in 9 Questions
