If you skip the ‘Discovery and Design’ phase, you’re not planning… you’re guessing. MCA Connect’s Discovery & Design implementation services give you a clear, actionable blueprint before you invest a dollar in implementation. We align your processes, uncover efficiencies, and architect a solution that scales.
What Is “Discovery & Design”?
Discovery & Design is the critical first step in any successful business application implementation project. It’s where business challenges are diagnosed and strategically mapped to technology solutions. This phase isn’t just about scoping—it’s about uncovering what’s possible and building a blueprint to get there. MCA Connect’s approach ensures your business objectives and technology investments are aligned from day one, reducing risk and setting the stage for measurable outcomes.
Key Activities in Discovery & Design Phase
We don’t just design solutions—we uncover what’s holding you back and build a blueprint to fix it – fast.
Here’s what you can expect:
Workshops & Stakeholder Interviews:
We bring your teams together to clarify goals and surface hidden challenges.
Business Process Mapping:
We document your current state, identify bottlenecks, and highlight opportunities.
Fit/Gap Validation:
We compare your needs to solution capabilities, so nothing gets missed.
Interface Planning & Power Platform Strategy:
We proactively design integrations and customizations that ‘surround’ your technology for support and fit your business.
Roadmap Creation:
We deliver a strategic Connected Blueprint™—a prioritized, actionable plan that delivers quick wins and long-term value.
Industry-Tailored Strategy
No two industries are alike. MCA Connect tailors our services to your unique environment, whether you’re in manufacturing, distribution, automotive, or energy. Our consultants walk the plant floor, immerse themselves in your operations, and leverage deep industry expertise to ensure your Microsoft Dynamics 365 solution meets real-world needs.
The result? A deployment strategy that cuts costs and complexity before implementation even begins. Our supply chain-first approach means your solution fits real-world operations (no generic system integrators here).
Our supply chain-first approach means your solution fits real-world operations (no generic system integrators here).
Benefits of MCA Connect’s Discovery and Design Services
Reduced Project Risk: Start with clarity, not guesswork.
Faster ROI: Early alignment means you see measurable impact sooner.
Better Adoption: Upfront engagement drives buy-in across your teams.
Actionable Roadmap: Receive a strategic business blueprint—not a stack of reports.
Scalable Solutions: Architected to grow with your business.
OUTCOMES YOU CAN MEASURE
50% improvement
Magpul saw 50% of improvements executed in one week, with the rest delivered in 60 days.
Costs Cut In 12 locations
WSDOC cut costs and complexity across 12 locations—before implementation even began.
36% Reduction in inventory
Clients report a 36% reduction in on-hand inventory and a 30% average improvement in operational metrics.
95% client satisfaction
20+ years of industry-focused business applications experience.
Why MCA Connect?
Your Partner in Transformation
“I would recommend MCA Connect to any manufacturer that wants to drive results. They helped us quickly identify problems and then focused resources to solve the issues.”
Michael Wood, Plant Manager
100% supply chain & 100% Microsoft, 100% of the time
20+ years of industry experience
3-time Microsoft Global Supply Chain Partner of the Year
95% client satisfaction
Proven methodologies
Scalable, outcome-driven solutions
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Video: Connected Blueprint™
See how Connected Blueprint™ starts your modernization journey.
