MCA Connect’s Operational Excellence services help manufacturing and distribution leaders embed excellence into every layer of their operations. Powered by Microsoft Dynamics, our approach integrates people, process, and technology to deliver efficiency, cost savings, and sustainable performance.
What Is Operational Excellence?
Operational excellence means building a business where strategy, people, process, and technology work together; no silos, no wasted effort. MCA Connect operational excellence services incorporate Lean and Kaizen principles to drive efficiency and agility, but we go further: our approach is strategic, data-driven, and scalable. It’s about creating a culture of accountability and continuous improvement, driving growth and profitability across the enterprise.
The MCA Connect Excellence Toolkit
Lean: Eliminate waste, streamline workflows, and maximize value.
Kaizen: Foster a culture of ongoing improvement
Proprietary accelerators: Go beyond the basics with MCA Connect’s IP, built for manufacturing and supply chain.
Rapid deployment: Solutions like Customer 360° go live in 6–8 weeks
End-to-end capabilities: Strategy, ERP, CRM, data, and AI
MCA Connect’s Approach
MCA Connect’s operational excellence methodology is built on three phases:
Discovery
Identify inefficiencies and improvement opportunities.
Design
Map strategy to execution with process optimization.
Implementation
Deploy solutions that drive measurable outcomes.
Our frameworks, workshops, and KPI alignment deliver quick wins and sustainable change. With deep Microsoft alignment and proprietary IP accelerators, we help you reduce downtime, improve compliance, and make smarter decisions.
MEASURABLE OUTCOMES
With MCA Connect, operational excellence is more than a promise. It’s proven.
1,000+
implementations in 50+ countries
300+
industry and solution experts
15x
Microsoft Partner of the Year
80%+
win rate after demo phase
35%
increase in delivery capacity via Center of Excellence
Real Results. Real Impact.
Customer Success
Standardized forecasting, improved ingredient forecasts, and delivered supply chain training.
Full ERP and CRM rescue and scalable, modern solutions after failed initial partner engagement.
PARTNER WITH AN INDUSTRY EXPERT
Why MCA Connect?
“I would recommend MCA Connect to any manufacturer that wants to drive results. They helped us quickly identify problems and then focused resources to solve the issues.” – Michael Wood, Plant
Kick off your transformation with Connected Blueprint™, a rapid-entry engagement that prioritizes your biggest opportunities and builds a sequenced plan to act on them.
eBook: 5 Solutions to Modern Manufacturing Challenges
Expert shares guidance and five real examples of how we help customers tackle critical manufacturing issues and make the most of their Microsoft investment.
